Posted: Apr 8, 2021

Real Estate Client Service Director

Salary: $48,000.00 - $70,000.00
Application Deadline: N/A
Real Estate & Housing

Mela Fratarcangeli Real Estate Group

We’re searching for a diligent real estate administrative assistant. You’ll be responsible for managing all paperwork in a timely manner, notifying clients of approaching deadlines, ensuring each deal goes through the proper legal channels, scheduling appointments and walkthroughs, and providing superb customer service. In addition, you’ll work with other staff members to market our brand and arrange company events in the community. Applicants should be extremely thorough, possess great interpersonal skills, and have basic knowledge of paperwork processes and database management. If this sounds like you, apply today!

Responsibilities

  • Fulfill client requests for information or other relevant transaction services in a quick and friendly manner
  • Interface with clients and manage service on all aspect of transactions, from initiation through closing
  • Manage all aspects of the listing process from onboarding to closing, including pre-listing preparation, on market activities, marketing, and escrow
  • Oversees all contracts through closing managing all aspects of the purchase or sale
  • Coordinate all aspects of marketing including, online, print promotional, and event planning
  • Manages all systems for transaction coordination, internal communication, and client communication
  • Creates and maintain an operations manual that documents all systems and standards

Qualifications

  • Excellent written and verbal communication skills 
  • Valid California Real Estate License
  • 3+ year experience Real Estate administrative, transaction, and marketing
  • 1–3 years of Customer Service and Management experience
  • 1-3 years Project Management experience

Compensation

$48,000 to $70,000

About Mela Fratarcangeli Real Estate Group

Top producing Real Estate Team in El Dorado Hills selling more than 100 homes a year. We are a client-centered organization focused on exceptional service and results empowering our clients to make their dreams a reality by providing sound unbiased advice to maximize the value with their real estate investments.